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Refund Policy

Guarantee Period

The guarantee period is as stated at the time of purchase, counted from the date of purchase confirmation.

How to Request

To request a refund, please email vccmilan@gmail.com with the subject "Refund – Order #XXXX". You must include your name, purchase email, and order number in the body of the email.

Processing Time

Refunds are processed and returned to the original payment method within 7 business days after approval.

Exceptions

Refund requests made outside the guarantee window will not be accepted.

Contact

Email: vccmilan@gmail.com

Phone: +55 (11) 97974-9649

NEUROMAX
Terms of Use Privacy Policy Refund Policy Support
Neuromax is an entertainment product. Games are designed for fun and mental engagement. Not intended as medical advice or treatment.

VINICIUS CRESPO — CPF: 49662131850

SAO PAULO, BRAZIL

Support email: vccmilan@gmail.com | Phone: +55 (11) 97974-9649